Features
Everything front of house needs. Nothing it doesn’t.
From the first booking to the last table of the night, Orbis Table brings your diary, floor plan, payments, guests and marketing together in one simple system.
Bookings & diary
One live diary for the whole team.
Phone bookings, online reservations, walk-ins and changes all land in the same place in real time. Whoever is on the host stand sees exactly what the rest of the team sees, on whatever device is to hand.
Available on: Every plan
How Orbis Table works as a restaurant booking system
- 01
- Day, service and timeline viewsSee the night as a list, by service, or as a table-by-table timeline you can drag bookings around.
- 02
- Booking statusesTrack every booking from confirmed to arrived, seated, completed or no-show, with a full change history.
- 03
- Notes that travel with the guestOccasions, high chairs, dietary needs and team notes appear on the booking and in the diary.
- 04
- Works on any deviceRuns in the browser on iPad, Android tablet, laptop or phone. Nothing to install.
Tables & floor plan
A floor plan that seats people for you.
Set up rooms, areas and tables once, including which tables can be pushed together. Orbis Table then assigns every booking to the best-fitting table, so you spend service looking after guests rather than solving puzzles.
Available on: Floor plan on Standard and above
More on table management software
- 01
- Drag-and-drop floor plan editorLay out every room, terrace and private dining space to match the real thing.
- 02
- Automatic table assignmentBookings go to the right-sized table, with combinations only used when no single table fits.
- 03
- Smart assignmentOn Premium and Pro, assignment looks ahead across the whole service to protect your best tables and avoid gaps.
- 04
- Live table statusSee what’s free, booked next and seated at a glance, and move parties with a tap.
Waitlist & walk-ins
Turn cancellations into covers.
Add walk-ins in seconds and keep a fair, visible queue. When a table frees up or a booking cancels, Orbis Table can offer it to the next party automatically by text, with a time limit so it never sits waiting.
Available on: Standard and above
- 01
- Quoted wait timesLog each party with a quoted wait and see the queue in order.
- 02
- Automatic offersCancellations are offered to waiting guests, who accept with one tap.
- 03
- Timed holdsOffers expire after the window you set, then pass to the next party.
- 04
- Walk-ins in the diarySeated walk-ins sit alongside bookings so your covers and reports stay accurate.
Service periods & pacing
Control the flow, protect the kitchen.
Define lunch, dinner, brunch or any service you run, each with its own times, days and booking rules. On Premium and Pro, cap how many covers you’ll accept in each slot, so 40 people never arrive at 7:30 on the dot.
Available on: Service periods on every plan · pacing on Premium and above
- 01
- Flexible service periodsDifferent hours for different days, seasonal menus and one-off closures.
- 02
- Covers per slotLimit the covers booked in each time slot so arrivals are spread evenly. Premium and Pro.
- 03
- Booking cut-offsSet capacity limits and how late guests can book for each service.
- 04
- Party-size rulesSet minimum and maximum party sizes per service. Premium and Pro.
Deposits & prepayments
Deposits that make no-shows rare.
Ask for a deposit, prepayment or card guarantee when it matters: big parties, Friday and Saturday nights, Christmas, Mother’s Day. Payments go through Stripe straight to your account, and refunds and no-show charges follow the policy you set.
Available on: Standard and above
How to reduce restaurant no-shows
- 01
- Rules you controlRequire deposits by date, service, party size or experience.
- 02
- Paid through StripeSecure card payments with funds paid straight to your Stripe account.
- 03
- Refunds and no-show chargesRefund in a click, or charge a no-show fee in line with your stated policy.
- 04
- Simple processing rate2.5% + 20p per card transaction on every paid plan.
Reminders & notifications
Guests who know they’re booked turn up.
Every booking triggers a branded confirmation, and reminders go out before the visit with a link to change or cancel. It cuts no-shows, saves the team phoning round, and frees tables early enough to resell.
Available on: Email on every plan · SMS and reminders on Standard and above
- 01
- Branded email templatesYour logo, colours and words on every confirmation, change and cancellation.
- 02
- SMS from 5p a messageTexts for confirmations, reminders and waitlist offers, paid only for what you send.
- 03
- Self-service manage linksGuests change times, add notes or cancel without calling you.
- 04
- Email automationOn Premium and Pro, set up follow-ups such as thank-you and come-back-soon emails.
Guest CRM
Every guest, remembered.
Orbis Table builds a profile for every guest automatically from their bookings. Your team sees who’s a regular, who has an allergy, who’s celebrating and who has a habit of not showing up, before they even reach the door.
Available on: Guest database on every plan · 360° profiles on Pro
- 01
- Visit and spend historyVisits, covers, average spend and no-shows on every profile.
- 02
- Allergies and preferencesDietary flags and seating preferences shown wherever the booking appears.
- 03
- Tags and blocked guestsTag VIPs and regulars, and block repeat no-shows on Standard and above.
- 04
- Consent trackingMarketing consent recorded with full history, ready for UK GDPR.
Email & SMS campaigns
Fill quiet nights with the guests you already have.
Your guest list is the most valuable marketing asset you own. Build segments such as “regulars who haven’t visited in 60 days” or “everyone who came for Sunday lunch”, then send a campaign that brings them back, only to guests who have opted in.
Available on: Pro
- 01
- SegmentsFilter by visits, spend, tags, last visit and more.
- 02
- Email and SMS campaignsWrite once, schedule, and send to the right segment.
- 03
- Automatic suppressionUnsubscribes and missing consent are respected automatically.
- 04
- Campaign statsSee how many messages were sent and delivered for every campaign.
Online booking widget
Your bookings, on your website.
Every venue gets a fast, mobile-friendly booking page in its own colours. Embed it straight into your website, link it from Google and Instagram, and take bookings directly from guests, without a marketplace in the middle.
Available on: Booking page on every plan · embedded widget on Standard (add-on), Premium and Pro
Why commission-free booking matters
- 01
- Real availability onlyGuests only see times you can serve, based on tables, pacing and opening hours.
- 02
- Your brandingLogo and colours applied to the booking page and widget.
- 03
- Deposits at checkoutCollect deposits in the same flow when your rules ask for one.
- 04
- Copy-and-paste embedOne snippet adds the widget to any website, from WordPress to Squarespace.
Experiences & set menus
Sell the evenings people plan around.
Tasting menus, wine dinners, supper clubs, bottomless brunch, Christmas parties. Create an experience with its own price, capacity and dates, and guests can book and pay for it like a ticket.
Available on: Pro
- 01
- Priced experiencesSet a price per person, with deposits or full prepayment.
- 02
- Capacity per dateLimit how many guests each date or sitting can take.
- 03
- Shown on your booking pageExperiences sit alongside standard tables for guests to choose from.
- 04
- Linked to the diaryExperience bookings appear in the diary with everything the kitchen needs to know.
Private hire
Never lose a private hire enquiry again.
Large parties and exclusive hires are your highest-value bookings, and they rarely arrive as a simple reservation. Track every enquiry through a pipeline, from first email to deposit paid, with notes and activity in one place.
Available on: Pro
Private dining for hotel restaurants
- 01
- Enquiry pipelineMove enquiries from new to quoted to confirmed, with values attached.
- 02
- Activity historyEvery call, email and note logged against the enquiry.
- 03
- Space and date detailsCapture rooms, numbers, menus and timings as the event takes shape.
- 04
- Convert to a bookingConfirmed events drop straight into the diary.
Reports & analytics
Know your numbers without a spreadsheet.
See covers, bookings, no-shows, deposits and busy periods for any date range, broken down by service. Spot the quiet Tuesdays worth a campaign and the Saturdays worth a deposit rule.
Available on: Analytics add-on on Standard and Premium · included on Pro
- 01
- Covers and bookingsDaily, weekly and monthly trends by service.
- 02
- No-show trackingSee your no-show rate and how deposits and reminders change it.
- 03
- Revenue insightsDeposits, prepayments and experience revenue in one view.
- 04
- CSV exportsExport reports and guest lists whenever you need them.
Platform
Built to grow with you
The foundations behind Orbis Table: secure, GDPR-ready, and able to connect to the rest of your business.
API & webhooks
A REST API with scoped keys and signed webhooks to connect your other systems. Standard and above.
POS integration framework
Connect bookings to your till so spend flows into guest profiles. Premium and Pro.
Multi-venue groups
Run several venues from one login and one subscription. Pro.
White-label
Remove Orbis Table branding from guest-facing pages. Pro.
Team roles & permissions
Give each member of staff access to exactly what they need.
UK GDPR tools
Data export, erasure requests, retention rules and a full audit log.
See it with your own tables
Start a 14-day free trial and set up your floor plan tonight, or let us walk you through it.